This Personal Data Protection Policy sets out the principles and guidelines for the protection of personal data, as defined below, for visitors and users of the website, collected via the website www.privatewealthglobal.com. The concept of personal data means any information relating to a natural person identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements of its own.
What Personal Information do we Collect and Use?
The type of Personal Information we collect and process depends on our relationship with you and the context in which we obtain and use it. The list below sets out the Personal Information we will or may collect depending on the circumstances.
Personal Information we may Collect:
- Your full name, title, postal address and telephone number;
- Information to enable us to check and verify your identity, e.g. your date of birth, National Insurance number or passport details;
- Electronic contact details, e.g. your email address, mobile phone number;
- Information necessary in relation to the provision of Our Services;
- Information about your use of our IT, communication and other systems, and other monitoring information, e.g. if you use our secure online client portals or leave a voicemail message.
How Personal Information is Collected and your Responsibilities
We may collect Personal Information from you in person, via telephone or email communication from your initial inquiry about Our Services and ongoing throughout the provision of Our Services. This may also include via our Website and secure portal.
Third parties may pass Personal Information to us to use in the course of providing Our Services in which case they will have your consent to do so
Visitors to our Website
How we use Personal Information
In general terms we will collect Personal Information to provide you with our services, manage our relationship with you and to comply with our legal or regulatory obligations.
Who we Share your Personal Information with
We will only share your information with external service suppliers, representatives and agents that we use to make our business more efficient.
We only allow our service providers to handle your Personal Information if we are satisfied they take appropriate measures to protect your Personal Information. We also impose contractual obligations on service providers to ensure they can only use your Personal Information to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
Where your Personal Information is Held
We store your Personal Information in secure data centres provided by external service providers. These service providers may have data centres in different parts of the world. Keeping information secure is a key part of data protection compliance. We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know and they are subject to a duty of confidentiality.
Your Rights with Respect to your Personal Information
You are entitled at any time to ask us for a copy of Personal Information we hold about you, known as a data subject access request. You are also entitled to ask that any information we hold about you is supplemented, updated or rectified. You can exercise this right by contacting us at the following address: firstname.lastname@example.org
The Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint concerning our processing of your personal data with your national (or in some countries, regional) data protection authority. The EU Commission has a list here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Cookies and Tracking Technologies
Technologies such as cookies, beacons, tags and scripts are used by Private Wealth Global and our partners, including marketing partners’ affiliates, or analytics service providers and business process service providers. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.